CV and Role Fit | Amir Darzi

Target roles

Profile summary

I am a technical operations and automation professional with ten years of experience in content operations and content integrity at Booking.com. I enjoy improving workflows, reducing manual work, and making day-to-day execution more reliable through validation, QA checks, logging, clear operating steps, and safe reruns. I use SQL (MySQL and SQLite), Windows PowerShell, and Python with AI assistance to improve consistency, data quality, and operational efficiency. My background includes quality control, escalations, incident support, documentation, onboarding support, reporting, and process improvement.

Core skills

Projects

• Amir2000 Image Automation | case | GitHub
  • Built and operates an end-to-end workflow for large photography collections, from raw folders to reviewed, publish-ready outputs.
  • Implemented validation and safety checks for naming rules, duplicate detection, EXIF and metadata extraction, status tracking, and batch consistency.
  • Supports caption, alt text, and keyword drafting with output validation and strict human review rules.
  • Uses review queues with approve, edit, and reject decisions, plus safe reruns for individual images and full batches.
  • Maintains logs, failure handling, reproducible runs, and checks before external writes.
  • Public case study: live catalog-scale and quality snapshot.
• Bookings API training project (Winc Academy capstone)
  • Training project: REST API backend in JavaScript with database integration and automated tests
  • Built as part of Winc Academy Back-end with JavaScript
• amir2000.nl SEO and speed | case | site

Professional experience

• Booking.com, Amsterdam (2015 to 2025)
  • Content Moderator / Content Integrity Operations (2018 to 2025)
    • Reviewed user-generated content, including reviews, user photos, and partner replies, in line with internal guidelines and policies.
    • Maintained high standards of quality, accuracy, and productivity.
    • Managed escalated remoderation requests from stakeholders.
    • Assisted with training new hires and reintegrating current team members.
    • Identified process friction points and proposed improvements to help teams meet targets and service-level agreements.
    • Contributed to quality, annotation, and process-guide initiatives.
  • Content Integrity: Bugs and Outages Deputy (2023 to 2025)
    • Helped establish a dedicated operational contact path for bugs and outages in Content Integrity.
    • Created reporting and process guides for in-house and vendor moderators.
    • Worked with product teams to communicate and help resolve operational bug and outage reports.
  • Moderation User Interface System Guide (2023)
    • Designed and launched a system guide that streamlined reference material and onboarding for the Moderation UI.
  • Analytics: Temporary Assignment (2020)
    • Collaborated with the Analytics team on the Moderation KPI dashboard in Tableau.
    • Created SQL queries for dashboard development and general reporting needs.
  • Content Executive (2017 to 2018)
    • Reviewed and approved user-generated photos and reviews while ensuring policy adherence.
    • Met productivity targets and supported research and annotation projects.
  • Customer Relations (2016)
    • Supported customer payout, invoice, and payment processes and handled escalated complaints.
    • Maintained clear communication with guests, accommodation partners, and internal stakeholders.
  • Guest Review Associate (2015)
    • Moderated guest reviews and accommodation partner responses in line with established guidelines.
    • Consistently delivered high productivity and target achievement.
• Temporary Job Agencies, Amsterdam (2012 to 2015)
  • General Office Worker: managed administrative projects for multiple companies, including photography-based assignments.
• Tommy Hilfiger Europe BV, Amsterdam (2006 to 2011)
  • Logistics Supervisor (2009 to 2011)
    • Coordinated team planning for sample shipments across Europe and beyond, ensuring accurate documentation.
    • Managed ICT inventory and supported troubleshooting with the ICT department, including formulas, macros, and printing setups.
    • Acted as the primary liaison for couriers and handled outbound operational communication.
  • Logistics Coordinator (2006 to 2009)
    • Coordinated sample shipments and documentation across European and international showrooms.
    • Coordinated inter-departmental communication for collection launches and seasonal projects.
    • Developed and maintained Excel-based monitoring systems using databases, formulas, and macros.
• Rubin and Son Import and Distribution, Tel Aviv (1995 to 2006)
  • Computer and Warehouse Manager: managed inventory systems, computer updates, orders, returns, and operational administration.

Education and certifications

• Winc Academy: Back-end with JavaScript (Certificate, 2026-02)
• Winc Academy: SQL Essentials with BigQuery (Certificate, 2023-08-03)
• Six Sigma Academy Amsterdam: Lean Six Sigma White Belt and Yellow Belt
• Sivan College, Tel Aviv: Professional Course in Microsoft Office

Certificates

Winc Academy: Back-end with JavaScript

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Winc Academy: SQL Essentials with BigQuery

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