Target roles
Technical Operations Specialist
Workflow Automation Specialist
Implementation Support Specialist
Product Operations Specialist
Content Operations Specialist
Data Quality and Reporting Support
Metadata Operations
Process Improvement and QA Operations
Profile summary
Technical operations professional with hands on experience improving workflows, reducing manual work, and supporting reliable day to day execution.
Builds structured processes with validation, QA checks, logging, clear operating steps, and safe reruns.
Use SQL (MySQL and SQLite), Windows PowerShell, and Python with AI assist to improve consistency, data quality, and operational efficiency.
Bring a strong background in content operations, content integrity, incident support, documentation, and process improvement.
Core skills
SQL (MySQL, SQLite)
Windows PowerShell
Python with AI assist
Validation and QA checks
Logging, safe reruns, rollback aware workflows
Reporting support and Tableau dashboards
Documentation and process guides
Content operations and content integrity
Metadata and workflow operations
PHP, HTML, CSS
Projects
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Amir2000 Image Automation
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case
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GitHub
- Built structured workflows for large content sets, from raw inputs to reviewed, publish ready outputs.
- Applied validation and safety checks for naming, duplicate detection, metadata consistency, and batch level quality control.
- Supported metadata operations with quality scoring plus caption, alt text, and keyword drafting under strict review rules.
- Enabled review workflows with approve, edit, and reject decisions plus fast reruns for single items or batches.
- Maintained detailed logs, failure handling, and rollback paths to support troubleshooting and reliable operations.
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Bookings API training project (Winc Academy capstone)
- Training project: REST API backend in JavaScript with database integration and automated tests
- Built as part of Winc Academy Back-end with JavaScript
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amir2000.nl SEO and speed
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case
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site
Professional experience
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Booking.com, Amsterdam (2015 to 2025)
- Content Moderator (2018 to 2025): managed policy based content review at high accuracy and throughput, handled escalations, and supported training.
- Content Integrity bugs and outages deputy (2023 to 2025): supported incident contact flow, documented process guides, and partnered with product teams during operational issues.
- Moderation UI system guide (2023): created and launched a streamlined reference and onboarding guide.
- Analytics assignment (2020): supported KPI reporting, Tableau dashboards, and SQL based analysis.
- Earlier roles: Content Executive (2017 to 2018), Customer Relations (2016), Guest Review Associate (2015)
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Tommy Hilfiger Europe BV, Amsterdam (2006 to 2011)
- Logistics Supervisor (2009 to 2011): supervised planning, documentation, ICT support, and Excel based monitoring processes.
- Logistics Coordinator (2006 to 2009): coordinated shipments, documentation, and cross-team logistics flow.
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Rubin and Son Import and Distribution, Tel Aviv (1995 to 2006)
- Computer and Warehouse Manager: managed inventory systems, customer care, orders, returns, and shipments.
Education and certifications
- Winc Academy: Back-end with JavaScript (Certificate, 2026-02-06, training foundation)
- Winc Academy: SQL Essentials with BigQuery (Certificate, 2023-08-03)
- Six Sigma Academy Amsterdam: Lean Six Sigma White Belt and Yellow Belt
- Sivan College, Tel Aviv: Professional Course in Microsoft Office
Certificates